Policies
Terms and Conditions :
For Quote and Invoice
1. Acceptance of Terms:
By accepting this quote or invoice, the customer agrees to all terms and conditions outlined herein.
2. Validity of Quote:
Quotes are valid for 30 days from the date of issuance unless otherwise specified.
Prices and product availability are subject to change after the quote’s validity period expires.
3. Payment Terms:
Payment terms are Net 30 unless otherwise specified in writing.
Late payments will incur a monthly interest charge of 1.5% on the overdue balance.
4. Taxes:
All applicable taxes, including HST, are the responsibility of the customer and will be included in the invoice unless a valid tax exemption certificate is provided.
5. Delivery and Shipping:
Delivery timelines are estimates and may vary due to product availability and shipping conditions.
Any applicable shipping and handling fees will be reflected on the invoice.
6. Warranty and Returns:
Warranty coverage is as provided by the product manufacturer.
Returns must be authorized and initiated within 14 days of delivery. Returned items may be subject to a restocking fee.
7. Cancellation and Modifications:
Orders may not be canceled or modified without written approval. Cancellation fees may apply based on the order status.
8. Risk of Loss:
Risk of loss or damage transfers to the customer upon delivery of goods to the designated location. Ownership transfers upon full payment.
9. Limitation of Liability:
The company is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the products or services provided.
10. Confidentiality:
All quotes and invoices are confidential and intended for the recipient only. Unauthorized sharing or use is strictly prohibited.
11. Governing Law:
These terms are governed by the laws of Ontario, Canada. Any disputes will be resolved exclusively in the courts of Ontario.
12. Contact Information:
For questions or support, please contact:
Rockman Technologies Inc.
+1 647 598 1957 | support@rockmantechnologies.com
By proceeding with the purchase, the customer acknowledges that they have read, understood, and agreed to these terms and conditions.